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Hertz New Zealand Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019

The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Hertz New Zealand Insurance

DAMAGE EXCESS
Rentals are subject to an Accident Damages Excess (ADE). With the purchase of Accident Excess Reduction (AER) the Accident Damages Excess is reduced to nil.

VEHICLE GROUPS	ACCIDENT DAMAGES EXCESS (ADE)	ACCIDENT EXCESS REDUCTION (AER)	REDUCED DAMAGE EXCESS
BF	NZ$2500.00 plus GST	NZ$25.00 per day plus GST	NIL
H, J, K, M	NZ$3000.00 plus GST	NZ$30.00 per day plus GST	NIL

 

LOSS DAMAGE WAIVER (LDW)
LDW provides cover for accident damages to the Hertz vehicle and/or third party property, subject to the accident damages excess and as long as the terms and conditions of the rental agreement are being complied with. Third party liability claims are limited to NZD$1 million and cover property damage (including any animal).

PAI (Personal Accident Insurance) can be purchased at the rental counter if required. PAI provides compensation for accidental death or bodily injury to a maximum amount of NZD$100,000.00 and is limited to the events stated in the policy. PAI is not available for persons aged 80yrs or older.

Auckland - City depot

Address: 154 Victoria St West , Auckland , NZ

Auckland - North Shore depot

Address: 1 Barrys Point Road , North Shore , Auckland-northshore , NZ

Auckland Domestic Airport depot

Address: Auckland Airport , Auckland , NZ

Auckland International Airport depot

Address: Auckland Airport , Auckland , NZ

Blenheim depot

Address: 167 Middle Renwick Rd , Blenheim , NZ

Blenheim Airport depot

Address: Blenheim Airport , Woodbourne Airport , Blenheim , NZ

Christchurch Airport depot

Address: Christchurch Airport , Christchurch , NZ

Christchurch Airport depot

Address: Christchurch Airport , Christchurch , NZ

Dunedin depot

Address: 6 Wharf Street , Dunedin , NZ

Dunedin Airport depot

Address: Dunedin Airport , Dunedin , NZ

Gisborne Airport depot

Address: Aerodrome Rd , Gisborne , NZ

Greymouth depot

Address: 164 Mackay St , Greymouth Railway Station , Greymouth , NZ

Hamilton depot

Address: 98 Tristram St , Hamilton , NZ

Hamilton Airport depot

Address: Hamilton International Airport , Hamilton , NZ

Hokitika Airport depot

Address: Hokitika Airport , Hokitika , NZ

Invercargill depot

Address: 98 Airport Avenue , Invercargill , NZ

Invercargill Airport depot

Address: Invercargill Airport , Invercargill , NZ

Kawerau depot

Address: 48-40 Liverpool St , Kawerau, , NZ

Kerikeri Airport depot

Address: Kerikeri Airport , Kerikeri , NZ

Napier depot

Address: Airport Grounds , Napier , NZ

Napier Airport depot

Address: Napier Airport , Napier , NZ

Nelson Airport depot

Address: Nelson Airport , Nelson , NZ

New Plymouth Airport depot

Address: New Plymouth Airport , New Plymouth , NZ

Palmerston North depot

Address: Terminal Bldg Airport , Palmerston North N , NZ

Palmerston North Airport depot

Address: Palmerston North Airport , Palmerston North , NZ

Picton depot

Address: Inter Island Ferry Terminal , Picton , NZ

Queenstown depot

Address: 1-7 Earl St, St Peters Close , Queenstown , NZ

Queenstown Airport depot

Address: Queenstown Airport , Queenstown , NZ

Rotorua depot

Address: 1233 Amohau St , Rotorua , NZ

Rotorua Airport depot

Address: Rotorua Airport , Rotorua , NZ

Taupo depot

Address: 56 Spa Road , Taupo , NZ

Taupo Airport depot

Address: Taupo Airport , Taupo , NZ

Tauranga depot

Address: 150 Elizabeth St, West , Tauranga , NZ

Tauranga Airport depot

Address: Tauranga Airport , Tauranga , NZ

Timaru depot

Address: Shell Service Station , Timaru , NZ

Timaru Airport depot

Address: Timaru Airport , Timaru , NZ

Wanganui depot

Address: 161 Ingestre Street , Wanganui , NZ

Wanganui Airport depot

Address: Wanganui Airport , Wanganui , NZ

Wellington Ferry Terminal depot

Address: Inter Island Ferry Terminal , Wellington , NZ

Wellington depot

Address: 38-44 Hania Street , Wellington , NZ

Wellington Airport depot

Address: Wellington International Airport , Wellington , NZ

Whakatane depot

Address: 72 Mcalister St , Whakatane , NZ

Whakatane Airport depot

Address: Whakatane Airport , Whakatane , NZ

Whangarei depot

Address: 33 Water St , Shell Garage , Whangarei , NZ

Whangarei Airport depot

Address: Whangarei Airport , Whangarei , NZ